These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story

Throughout Agero’s 45+ year history, we have partnered with global brands to deliver roadside to their North American consumers. With the acquisition of Swoop and the release ofSwoop Dispatch Management, we are thrilled with the opportunity to support roadside consumers...   Read Full Story

Every year there are more than 70 million roadside events in the U.S. A recent analysis of theeconomic impact of roadsidefound that more than 260 million work hours are lost due to roadside events. For fleet businesses, roadside events impact both productivity and revenue,...   Read Full Story

We are serious about our mission to help drivers get their days back on track after a breakdown. By fulfilling this promise we not only make a meaningful difference for drivers who are having a truly bad day, we also help our insurance and automotive clientsbuild customer...   Read Full Story

Agero Dashboard provides access to complete visibility and rich reporting for your roadside events. With this tool, you and your team can review case details, stats, customer feedback, and live maps. This empowers you to analyze how your customers are using roadside in...   Read Full Story

At Agero, we are always working to better understand the trends that impact the roadside industry. Connected vehicle technology has been gaining traction over the past 20 years and is pervasive in new vehicles. This technology has interesting and exciting implications for the...   Read Full Story

Agero Roadside Managed Service Powered by Swoop has earned rave reviews from none other than the Hagerty Drivers Club, the world’s largest community for automotive enthusiasts with more than 1.5 members.   Read Full Story

Here at Agero we get a firsthand glimpse at the daily disruption that tens of thousands of Americans face when their transmission fails on the highway or their battery dies in the mall parking lot. Most drivers will spend a few hours resolving the problem, get on with their day,...   Read Full Story

At Agero, we are always working to better understand the trends that impact roadside assistance and have been investigating ridesharing. This new transportation model changes the way consumers interact with vehicles and impacts the infrastructure, service needs and business...   Read Full Story

Based on consumer research we have found that consumers who use sponsored roadside support have a great affinity to theirroadside provider. In fact, this can have a dramatic impact on NPS even for consumers who don’t take advantage of the benefit.   Read Full Story