Agero Insights

Since our inception, Agero has been on a mission to safeguard consumers on the road through a unique combination of intelligent technology and human-powered ingenuity. With a focus on transforming the roadside assistance consumer experience to become increasingly transparent,...   Read Full Story

The challenge of delivering roadside support is the complexity and coordination involved in connecting the customer, the dispatcher, the provider and program sponsor. This team of individuals and businesses must come together for a given event. The more coordinated they are, the...   Read Full Story

Delivering a roadside service and peace of mind to over 115 million drivers is no small feat and one that we take incredibly seriously at Agero. We have been building the pieces and evolving with the needs of the industry for over 45 years. We are proud to service more than 12...   Read Full Story

The future of the roadside services industry is facing significant challenges that, as an industry, we need to address. We’re taking a first major step and calling on others to help.   Read Full Story

Every year in the United States over 65 million drivers will experience a mechanical breakdown. This is equivalent to 1 in 3 drivers that will face a flat tire, dead battery, run out of fuel or may need to have their vehicle towed for repair.   Read Full Story

First of its kind study proposes new methodology to index and assess why 40% of roadside service providers think many towing businesses may not survive next five years   Read Full Story

With the season of road trips upon us as we head into the Memorial Day holiday - an increasingly busy road travel weekend - millions of Americans will be packing up their bags, their kids and their cars to head out on their first hurrah of the season. But driver beware:...   Read Full Story

MEDFORD, Mass. – May 7, 2019 –Agero, Inc., a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, announced it has been named a winner in the 2019 Excellence in Customer Service Awards presented by...   Read Full Story

Just ten days ago, Punxsutawney Phil neglected to see his shadow and predicted an early spring. Days later, unseasonably warm temperatures permeated throughout the country, hot on the heels of the late January polar vortex weather pattern that caused near-record lows across the...   Read Full Story

On Friday, January 25th, I had the pleasure and honor of celebrating the achievements of my communication peers at the PR News’ 2019 Top Women in PR honoree luncheon in New York City. Held to recognize the bold women who are making an impact in the fields of PR and marketing,...   Read Full Story