May 23, 2019 | 2 min read

Economic Forces Impacting Tow & Roadside Operators

George Horvat - Chief Operations Officer

Every year in the United States over 65 million drivers will experience a mechanical breakdown. This is equivalent to 1 in 3 drivers that will face a flat tire, dead battery, run out of fuel or may need to have their vehicle towed for repair.   Read Full Story

May 23, 2019 | 4 min read

New Research Points to Economic Challenges Impacting the North American Towing Industry

Kate Patty - Lead, Network Engagement

First of its kind study proposes new methodology to index and assess why 40% of roadside service providers think many towing businesses may not survive next five years   Read Full Story

May 21, 2019 | 2 min read

Don't Ruin Your First Summer Road Trip - Vehicle Safety Tips for Memorial Day Driving

Chris Small - VP, Contact Center Operations

With the season of road trips upon us as we head into the Memorial Day holiday - an increasingly busy road travel weekend - millions of Americans will be packing up their bags, their kids and their cars to head out on their first hurrah of the season. But driver beware:...   Read Full Story

May 7, 2019 | 2 min read

Agero Wins 2019 Excellence in Customer Service Award

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – May 7, 2019 –Agero, Inc., a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, announced it has been named a winner in the 2019 Excellence in Customer Service Awards presented by...   Read Full Story

February 12, 2019 | 2 min read

A Storm is Brewing: Bad Weather Driving Tips

Domenic Galdo - VP, Network Operations

Just ten days ago, Punxsutawney Phil neglected to see his shadow and predicted an early spring. Days later, unseasonably warm temperatures permeated throughout the country, hot on the heels of the late January polar vortex weather pattern that caused near-record lows across the...   Read Full Story

February 8, 2019 | 2 min read

The Keys to Success from a Top Woman in PR

Jeannine Booton - VP, Corporate Marketing

On Friday, January 25th, I had the pleasure and honor of celebrating the achievements of my communication peers at the PR News’ 2019 Top Women in PR honoree luncheon in New York City. Held to recognize the bold women who are making an impact in the fields of PR and marketing,...   Read Full Story

January 29, 2019 | 3 min read

Remembering Tow Operators, the Forgotten First Responder, as Move Over Law Anniversary Looms

George Horvat - Chief Operations Officer

This week marks the 25th anniversary of the day paramedic James Garcia was struck by a passing vehicle as he responded to a distress call alongside a two-lane highway near Lexington, South Carolina. In addition to suffering permanent mobility impairment to his left arm and leg,...   Read Full Story

January 22, 2019 | 2 min read

How Do You Recruit Top Data Scientists in a Highly Competitive Job Market? Get Creative!

Michael Bell - Senior Director of Data Science and Analytics

A couple of weeks ago, I had the privilege to chair our second annual data competition, and mentor, along with co-workers from our data science, analytics, and strategy teams, fourteen college students through the event.   Read Full Story

January 10, 2019 | 2 min read

Agero Strengthens Executive Team with Bill Gerraughty as Chief Financial Officer

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – Jan. 10, 2019 –Agero, Inc., a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, has continued to expand its leadership team with the appointment of Bill Gerraughty as Chief...   Read Full Story

December 12, 2018 | 2 min read

Agero Names George Horvat as Chief Operations Officer

Kate Patty - Lead, Network Engagement

Experienced leader to streamline oversight of critical functions to optimize end-to-end roadside assistance services   Read Full Story