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Product Spotlight (2)

Design for Scale: Our Design System Story

January 19, 2021 | Judy Rodman - UX Design Manager

Roadside is inherently complex, often involving a wide range of players – intake agent, service dispatcher, service provider, follow-up customer..

 

Product Feature: Client API

January 15, 2021 | Chris Small - VP, Product

Consumer preference for self-service roadside assistance requests continues expanding rapidly. We've been welcoming this sea change with the..

 

Security & Privacy Product Updates

October 28, 2020 | Roschelle Lowe - Senior Product Manager

This post was a collaboration between Roschelle Lowe, Senior Product Manager, and Swathi Shenoy, Senior Product Analyst.

 

Product Feature: Provider Software API

June 22, 2020 | Mary Reese - Senior Product Manager

Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone...

 

Managing Accident Claims Cost with Storage Fee Negotiation

March 13, 2020 | Mubbin Rabbani - Senior Director of Product Management

Vehicle storage and the costs that accompany it are an inescapable reality for automotive insurers. Accident scene management partners with deep..

 

Product Update: Agero Dashboard

January 15, 2020 | Swathi Shenoy - Senior Product Owner

Agero Dashboard provides access to complete visibility and rich reporting for your roadside events. With this tool, you and your team can review..

 

Connected Vehicles & Roadside

January 9, 2020 | Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

At Agero, we are always working to better understand the trends that impact the roadside industry. Connected vehicle technology has been gaining..

 

From Roadside-as-a-Service to Software-as-a-Service for Roadside

October 2, 2019 | Jeffrey Blecher - Chief Strategy Officer

After 45 years in the business, we know what it takes to define roadside at scale. We know how to enable easy digital intake, empower agents with..

 

Accident Scene Management: Managing Complexity

July 8, 2019 | Mubbin Rabbani - Senior Director of Product Management

Accident scene management is complex. Coordinating a recovery for a non-drivable vehicle requires expertise and consideration. Key factors include..

 

Agero Powered by Swoop: Enabling Transparency in Roadside

June 3, 2019 | Paul Widden - Co-Founder & CTO, Swoop

The challenge of delivering roadside support is the complexity and coordination involved in connecting the customer, the dispatcher, the provider..