August 10, 2021 | 3 min read
Peter VanDorpe - VP, Business Development
The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...
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June 3, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs
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May 27, 2021 | 3 min read
Ariel Folkerts - Digital Marketing Specialist
Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...
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April 27, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk
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April 20, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented...
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February 18, 2021 | 4 min read
Kate Patty - Lead, Network Engagement
Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling, Vehicle Logistics Management and Real-Time Reporting for a seamless customer experience
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February 16, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency
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February 2, 2021 | 4 min read
Kate Patty - Lead, Network Engagement
Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive dashboards help power Hagerty’s highly-regarded premium service for classic car enthusiasts
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February 2, 2021 | 3 min read
Henry Stroup - Senior Director of Client Services
Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver or even many luxury vehicles, classic cars inspire owners to have a deep connection with their vehicles, from hands-on maintenance and...
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