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Digital Adoption (2)

November 10, 2020 | 1 min read

Agero Finalist in Company of the Year Awards Program

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of leadership establishing and rethinking the roadside assistance industry, including a digital transformation focused on better serving...   Read Full Story

May 27, 2020 | 5 min read

Root Insurance Extends Digital Business Model to Roadside Assistance with Agero, Powered by Swoop

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Largest P&C InsureTech and B2B roadside services providers partner to deliver convenient, touchless emergency road support to policyholders   Read Full Story

May 14, 2020 | 5 min read

COVID-19 Is Accelerating Digital Usage. Roadside Is Ready.

Beth Davidson - Chief Marketing Officer

As the coronavirus pandemic creates disruptions across the United States, consumers of all ages are facing a new normal. With social distancing measures, widespread remote work, and shuttered stores and public institutions, the ways that Americans go about their lives is...   Read Full Story

April 24, 2020 | 3 min read

Providing Roadside in a Pandemic

George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story

October 10, 2019 | 1 min read

Roadside Builds Consumer Loyalty - But Don't Take Our Word for It

Shana Cooper - Senior Director, Product Marketing

Based on consumer research we have found that consumers who use sponsored roadside support have a great affinity to their roadside provider. In fact, this can have a dramatic impact on NPS even for consumers who don’t take advantage of the benefit.   Read Full Story

May 28, 2019 | 4 min read

Agero + Swoop: The Digital Transformation of Roadside

Jeffrey Blecher - Chief Strategy & Digital Officer

Delivering a roadside service and peace of mind to over 115 million drivers is no small feat and one that we take incredibly seriously at Agero. We have been building the pieces and evolving with the needs of the industry for over 45 years. We are proud to service more than 12...   Read Full Story

September 28, 2018 | 2 min read

How Digital Transformation Drives Exceptional Customer Experience

Bernie Gracy - Chief Digital Officer

As countless new innovative disruptions extend to nearly every corner of our economy, now is the time for many industries, roadside services included, to transform themselves and fully embrace the digital business model. These disruptions—such as mobile apps à la Uber that...   Read Full Story

May 25, 2018 | 4 min read

4 Key Insights Into Changing Driver Behavior In An Increasingly Autonomous World

Jeffrey Blecher - Chief Strategy & Digital Officer

Semi-autonomy is coming FAST. It’s creating driver confusion, changing driver behavior, and potentially changing driver risk. This has sparked enormous interest among insurance professionals.   Read Full Story

March 27, 2018 | 3 min read

Agero's Digital Transformation Strategy Validated by Digital Edge 50 Award

Michael Bell - Senior Director of Data Science and Analytics

Innovation is a buzzword that’s tossed around a lot these days, and as with most buzzwords, it’s been drained of meaning. At Agero we believe true innovation— that is, innovation that has value and isn’t just an empty word—is change for the sake of the customer. This...   Read Full Story