April 24, 2024 | 6 min read
Monica Bouchard - Senior Manager, Client Engagement Marketing
The health and strength of our network of independent service providers are vital to our ability to quickly and safely take care of your customers. Today our network is stronger and more agile than ever before, with more than 99% of our jobs completed by in-network providers,...
Read Full Story
April 18, 2024 | 1 min read
Christine Nguyen - Marketing Communications Specialist
Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape. We surveyed over 2,500 drivers to get a pulse not only on event predictors, type, and frequency--but also what drivers think and feel about roadside coverage.
Read Full Story
April 8, 2024 | 6 min read
Christine Nguyen - Marketing Communications Specialist
At Agero, roadside isn’t just our business; it’s our passion. With over 240 million drivers traveling across America’s roadways in 2023 alone (and with the number of drivers continuing to grow each year), we understand the importance of not only providing timely assistance to...
Read Full Story
March 19, 2024 | 3 min read
Jeannine Booton - VP, Corporate Marketing
Agero’s volume of calls initiated through Crash Response has grown 475% since its first year launch, with 44% year-over-year growth in 2023
Read Full Story
February 7, 2024 | 4 min read
Christine Nguyen - Marketing Communications Specialist
Flat tires, jump starts, and tows are all common roadside events that a majority of drivers have either witnessed as they’re driving or experienced firsthand. But what’s also common (and frequently overlooked) are the major dangers associated with roadside events that can lead...
Read Full Story
November 10, 2023 | 5 min read
Christine Nguyen - Marketing Communications Specialist
As insurance agents, you know that the most productive way to maintain and expand your book of business is to ensure that customers are satisfied with your products and services. And the best way to achieve this is to solicit feedback directly from customers themselves.
Read Full Story
August 10, 2023 | 5 min read
Jake Wright - Product Marketing Manager
Our data is telling an alarming story - driving is more dangerous than ever. We have reported in the past how driving behavior changed during the pandemic, leading to a spike in fatal accidents. Today, with an increase in bodily injury claims, more severe injuries, and a...
Read Full Story
July 28, 2023 | 4 min read
Monica Bouchard - Senior Manager, Client Engagement Marketing
Pioneers for 50 years: Celebrating our unique combination of technology, scale, and experience in the roadside industry Reliable, brand building roadside experiences are complicated. To do it right requires technology, scale, and experience - 50 years (and counting!) to be...
Read Full Story
July 25, 2023 | 3 min read
Jon Myers -- Product Manager
When it comes to driving customer experience during roadside events, additional options and outreach can have a substantial impact. In fact, even if help or support is declined, simply making the offer leaves a positive impression. At Agero, we enable “Hero Moments” for your...
Read Full Story
June 20, 2023 | 3 min read
Dana Kinsella -- Senior Manager, Client Engagement Marketing
Water parks on hot, humid days. Taylor Swift tour dates. Food shopping on the eve of a long weekend. Excellent weather forecasted for a long July 4th weekend. What do these have in common? Volume surges, long wait times and consumer frustration.
Read Full Story