Posts about

Insurance (3)

May 9, 2022 | 4 min read

Skip The Line When You Need Roadside

Beth Davidson - Chief Marketing Officer

Faster intake means faster speed to dispatch, which is key to getting drivers back on their way, faster and easier than ever.   Read Full Story

February 25, 2022 | 4 min read

An Increased Need for Accident Management Efficiency

Mubbin Rabbani - Senior Director of Product Management

Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management program successful. In today’s landscape with higher accident severity and rising cost to rent or repair, this objective becomes...   Read Full Story

October 14, 2021 | 5 min read

How to Adapt to Changes in Driver Behavior

Candy Boschard - Senior Product Manager

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has been that the number of car accidents, vehicle deaths, and roadside events have all changed significantly, as have driving behaviors.   Read Full Story

September 17, 2021 | 4 min read

Mobilizing around mobile: Increasing insurance app engagement

Chetan Ghai - Chief Commercial Officer

Discover the critical functions and best practices that result in winning app experiences.   Read Full Story

August 19, 2021 | 5 min read

How to Enable Immediate Accident Response Using Telematics

Mubbin Rabbani - Senior Director of Product Management

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19 pandemic. Early adopters in the insurance space have found interesting and compelling use cases for this technology, including new models...   Read Full Story

August 10, 2021 | 3 min read

Using Technology to Drive Evolution: The Metromile & Agero Story

Peter VanDorpe - VP, Business Development

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...   Read Full Story

June 2, 2021 | 3 min read

Introducing an outcome-driven approach to roadside services

Chetan Ghai - Chief Commercial Officer

This post was a collaboration between Chetan Ghai – Business Leader, Insurance Roadside & Cathy Orrico – Chief Client Officer. Roadside is a complex business, but it doesn’t have to be complicated. With this guiding principle in mind, we are excited to announce a new era of...   Read Full Story

February 2, 2021 | 3 min read

Hagerty and Agero: Elevating the Customer Experience

Henry Stroup - Senior Director of Client Services

Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver or even many luxury vehicles, classic cars inspire owners to have a deep connection with their vehicles, from hands-on maintenance and...   Read Full Story

November 25, 2020 | 4 min read

Alternative Transportation: Minimizing Disruption from Tow Events

Mathieu Pirio - Product Manager

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks someone’s day off course. With Alternative Transportation, we help drivers get their day back on track, quickly and easily. While...   Read Full Story

May 27, 2020 | 5 min read

Root Insurance Extends Digital Business Model to Roadside Assistance with Agero, Powered by Swoop

Kate Patty - Lead, Network Engagement

Largest P&C InsureTech and B2B roadside services providers partner to deliver convenient, touchless emergency road support to policyholders   Read Full Story