Posts about

Roadside (8)

July 26, 2019 | 3 min read

Why Roadside Is A Customer-Loyalty Building Experience for Insurers

Cathy Orrico - Chief Commercial Officer, Automotive

At Agero we support some of the biggest brands in insurance and automotive and deliver peace of mind to more than 115 million consumers through roadside assistance programs. We take this responsibility seriously, and in order to do this well, we need to keep a pulse on what...   Read Full Story

June 10, 2019 | 1 min read

Roadside by the Numbers

Chris Small - VP, Contact Center Operations

Agero has been providing roadside assistance across the country for more than 45 years. We are proud of our scope and scale. We have the reach and resources to partner with leading insurers and automotive brands to help consumers with their roadside needs. Don't just take our...   Read Full Story

June 3, 2019 | 2 min read

Agero Powered by Swoop: Enabling Transparency in Roadside

Paul Widden - Co-Founder & CTO, Swoop

The challenge of delivering roadside support is the complexity and coordination involved in connecting the customer, the dispatcher, the provider and program sponsor. This team of individuals and businesses must come together for a given event. The more coordinated they are, the...   Read Full Story

May 28, 2019 | 4 min read

Agero + Swoop: The Digital Transformation of Roadside

Jeffrey Blecher - Chief Strategy & Digital Officer

Delivering a roadside service and peace of mind to over 115 million drivers is no small feat and one that we take incredibly seriously at Agero. We have been building the pieces and evolving with the needs of the industry for over 45 years. We are proud to service more than 12...   Read Full Story