Agero Insights

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...   Read Full Story

We are in an unfamiliar job market. There's an all-time high of open roles, but finding qualified individuals to fill them is harder than ever. While there's no silver bullet or quick fix, there are several actions you can take today that will make a difference in your...   Read Full Story

Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk   Read Full Story

Every year, approximately 17 million new vehicles are transported to nearly 17,000 dealerships throughout the US, marking the beginning of an average 11-year lifetime often across several owners.At each change in ownership, vehicles are typically moved from one location to the...   Read Full Story

This post was developed with and co-authored by Chetan Ghai, Business Leader, Insurance Roadside, Agero. Back to “normal” is creating roadside breakdown event volume like we haven’t seen in a while…   Read Full Story

Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented...   Read Full Story

We are incredibly proud to have recently been honored with our sixth CIO 100 award, a win that marks not only the next evolution of our roadside platform, but of our company as we enter our 50th year.   Read Full Story

Customer experience plays a significant role in building brand loyalty for automotive. Market leaders in automotive brand loyalty are able to garner nearly a 60% repurchase rate according to a recent study by JD Power.   Read Full Story

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT   Read Full Story

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling, Vehicle Logistics Management and Real-Time Reporting for a seamless customer experience   Read Full Story