July 2, 2021 | 4 min read
Anissa Chen - Senior Product Manager
For a motor club or roadside assistance company, dispatch and case management software is a truly critical enterprise-wide system, governing all operations, across all stakeholders. As business needs and both client and customer expectations evolve, it can be challenging to...
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June 3, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs
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June 3, 2021 | 7 min read
Frank Klemovitch - Senior Director, Product Management
Tens of millions of cars move across American roadways every year. Of those millions of vehicle owners, roughly 1 in every 8 drivers has a tow event, according to our 2020 consumer benchmark research. Towing can come in a variety of shapes and sizes, ranging from transporting a...
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June 2, 2021 | 3 min read
Chetan Ghai - Chief Commercial Officer
This post was a collaboration between Chetan Ghai – Business Leader, Insurance Roadside & Cathy Orrico – Chief Client Officer. Roadside is a complex business, but it doesn’t have to be complicated. With this guiding principle in mind, we are excited to announce a new era of...
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May 27, 2021 | 3 min read
Ariel Folkerts - Digital Marketing Specialist
Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...
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May 25, 2021 | 2 min read
David Muller - VP, Talent Acquisition
We are in an unfamiliar job market. There's an all-time high of open roles, but finding qualified individuals to fill them is harder than ever. While there's no silver bullet or quick fix, there are several actions you can take today that will make a difference in your...
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April 27, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk
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April 27, 2021 | 4 min read
Rob Hawkins - Senior Product Manager
Every year, approximately 17 million new vehicles are transported to nearly 17,000 dealerships throughout the US, marking the beginning of an average 11-year lifetime often across several owners.At each change in ownership, vehicles are typically moved from one location to the...
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April 26, 2021 | 4 min read
George Horvat - Chief Operations Officer
This post was developed with and co-authored by Chetan Ghai, Business Leader, Insurance Roadside, Agero. Back to “normal” is creating roadside breakdown event volume like we haven’t seen in a while…
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April 20, 2021 | 3 min read
Kate Patty - Lead, Network Engagement
Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented...
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