September 29, 2020 | 4 min read
Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development
With electric vehicles poised to be the future of the automotive industry, we are leading the charge to develop solutions that solve critical pain points across the entire vehicle lifecycle of the next generation of cars and trucks. Even though battery-powered electric vehicles...
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September 28, 2020 | 3 min read
Petya Tomova - Associate Product Manager
This post was a collaboration between Petya Tomova - Associate Product Manager & Candy Boschard - Senior Product Manager. While managing an accident scene, an early response digital solution can help reduce cycle time and claims costs. A critical component of this process is...
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September 25, 2020 | 3 min read
Jeff Bohn - Product Manager
At Agero, our goal is to support our clients in providing the best service to their customers while driving higher recall completion rates. We regularly conduct research to stay up to speed with industry trends and explore ways to improve our products and services. We recently...
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September 17, 2020 | 4 min read
Bichelle Jeffries - Field Operations Manager, East Region
Our Field Operations Manager, Bichelle Jeffries, walks us through how she supports the Agero provider network in her territory. She, along with her colleagues in major metros across the country, help the Agero provider network succeed. A sophisticated balance of technology, call...
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August 26, 2020 | 20 min read
Jason Peters - VP, Consumer Affairs
In a typical year, between 20-30 million vehiclesin the US areaffected by recalls.The way an automaker deals with recallscan have a lastingimpact oncustomer loyalty, brand, andpublic relations.Failure tocomply with NHTSArecallrequirementscan also put automakers at...
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August 24, 2020 | 7 min read
Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development
For those of us who grew up watching KITT on Knight Rider, we’ve been wondering about self-driving cars for a long time but bringing them to market has had both technology and regulatory challenges. And like an impatient kid in the backseat, we continue to ask if we are there...
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August 18, 2020 | 3 min read
Thea Ferro - Director, Service Network
Agero has always been at the forefront of the roadside assistance industry, and one of the defining factors that consistently sets us apart from our competitors is our access to data and our service provider network. We track, measure, and qualify over 12 million events per...
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June 25, 2020 | 3 min read
Kate Patty - Sr. Public Relations & Engagement Marketing Manager
Partnership delivers new digital experience to Swoop SaaS product
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June 22, 2020 | 3 min read
Mary Reese - Senior Product Manager
Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone. Agero is part of an incredible ecosystem of roadside service providers, repair shops, dealerships, and software companies who, along...
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June 17, 2020 | 4 min read
Kate Patty - Sr. Public Relations & Engagement Marketing Manager
Agero’s analysis of vehicle breakdown volume offers look at “new normal” traffic during pandemic
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