March 7, 2022 | 4 min read
Patrick Davis - Vice President of Product
As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the service we provide is how we earn and maintain trust. It’s what enables our agents and service providers to understand customers’...
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March 1, 2022 | 3 min read
Kate Patty - Lead, Network Engagement
Medford, Mass. – March 1, 2022 – Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support their customers at every stage of vehicle ownership, today announced Senior Client Marketing Manager Dana Kinsella has been presented...
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February 25, 2022 | 4 min read
Mubbin Rabbani - Senior Director of Product Management
Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management program successful. In today’s landscape with higher accident severity and rising cost to rent or repair, this objective becomes...
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January 13, 2022 | 3 min read
Mubbin Rabbani - Senior Director of Product Management
We work with insurers and their consumers every day to streamline the claims and accident management process to save time, frustration and money. Accident management is challenginggiven the complexityand the associated costs. These costs begin to add up even before the vehicle...
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January 11, 2022 | 2 min read
Richard Cammett
Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven methodology and guidance from our team of seasoned experts, Agero’s structured implementation presents clients with the managed support for...
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January 5, 2022 | 4 min read
Kate Patty - Lead, Network Engagement
Company Earns Placement on Four Lists Across Boston and Bay Area
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January 4, 2022 | 3 min read
Machu Latorre – Senior Product Manager
When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is to offer a variety of different options so that customers can request and receive assistance in the channel they are most...
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December 6, 2021 | 3 min read
Roschelle Lowe - Group Product Manager
We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the robustness of our systems, the training of our people and the depth of our network leveraged every day, on every job. However, these...
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November 30, 2021 | 3 min read
Frank Klemovitch - Senior Director, Product Management
Consumers struggle to pay for unexpected expenses, including car repair How to make repair financing accessible Access to capital for vehicle repairs is a struggle for many Americans. With the average car getting older, breakdowns and emergency repairs are likely causing more...
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November 19, 2021 | 4 min read
Eliahu Sussman – Director, Roadside Engagement
The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans are putting more miles on their vehicles than ever before, fueled by new consumer travel patterns and continued headwinds facing...
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