Agero Insights

Our Recall Solutions platform, launched in February, 2021, builds on our decades of automotive experience to support customers through the entire recall process. With robust systems, algorithms and comprehensive data modelling, we set out to redefine the standard for agility,...   Read Full Story

For a motor club or roadside assistance company, dispatch and case management software is a truly critical enterprise-wide system, governing all operations, across all stakeholders. As business needs and both client and customer expectations evolve, it can be challenging to...   Read Full Story

Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs   Read Full Story

Tens of millions of cars move across American roadways every year. Of those millions of vehicle owners, roughly 1 in every 8 drivers has a tow event, according to our 2020 consumer benchmark research. Towing can come in a variety of shapes and sizes, ranging from transporting a...   Read Full Story

This post was a collaboration between Chetan Ghai – Business Leader, Insurance Roadside & Cathy Orrico – Chief Client Officer. Roadside is a complex business, but it doesn’t have to be complicated. With this guiding principle in mind, we are excited to announce a new era of...   Read Full Story

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...   Read Full Story

We are in an unfamiliar job market. There's an all-time high of open roles, but finding qualified individuals to fill them is harder than ever. While there's no silver bullet or quick fix, there are several actions you can take today that will make a difference in your...   Read Full Story

Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk   Read Full Story

Every year, approximately 17 million new vehicles are transported to nearly 17,000 dealerships throughout the US, marking the beginning of an average 11-year lifetime often across several owners.At each change in ownership, vehicles are typically moved from one location to the...   Read Full Story

This post was developed with and co-authored by Chetan Ghai, Business Leader, Insurance Roadside, Agero. Back to “normal” is creating roadside breakdown event volume like we haven’t seen in a while…   Read Full Story