Agero Insights

Agero's AI-Powered Roadside Assistance Platform Gaining Momentum with New Client Deployments, Redefining Customer Experience for Top Brands

December 18, 2019 | Kate Patty - Public Relations Manager

Increasing demand for highly configurable, data-driven and transparent solutions increases growth across OEM, insurance and fleet clientele

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Hagerty Roadside Pilots Agero's New Platform

December 9, 2019 | Henry Stroup - Senior Director of Client Services

Agero Roadside Managed Service Powered by Swoop has earned rave reviews from none other than the Hagerty Drivers Club, the world’s largest..

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Vehicle Breakdowns Cost US Economy $41B Per Year

November 19, 2019 | Shana Cooper - Product Marketing

Here at Agero we get a firsthand glimpse at the daily disruption that tens of thousands of Americans face when their transmission fails on the..

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Rideshare and Roadside

November 6, 2019 | Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

At Agero, we are always working to better understand the trends that impact roadside assistance and have been investigating ridesharing. This new..

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Agero Grows Contact Center Workforce, Will Bring 275 Jobs to Tennessee

October 22, 2019 | Kate Patty - Public Relations Manager

Building expansion, new positions to bolster delivery of high-touch roadside assistance services to 115 million motorists

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Agero Roadside Powered by Swoop Named 2020 PACE Award Finalist

October 14, 2019 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – October 14, 2019 – Agero Roadside Managed Services, powered by Swoop, has been named a finalist for the 2020 Automotive News Premier..

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Lake County Tow - Spotlight on Retention

October 11, 2019 | Hilary Flanagan

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Roadside Builds Consumer Loyalty - But Don't Take Our Word for It

October 10, 2019 | Shana Cooper - Product Marketing

Based on consumer research we have found that consumers who use sponsored roadside support have a great affinity to their roadside provider. In..

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From Roadside-as-a-Service to Software-as-a-Service for Roadside

October 2, 2019 | Jeffrey Blecher - Chief Strategy Officer

After 45 years in the business, we know what it takes to define roadside at scale. We know how to enable easy digital intake, empower agents with..

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Agero's New Software-as-a-Service Platform Brings Powerful, Intuitive and Efficient Roadside Assistance Management to Motor Clubs Worldwide

October 2, 2019 | Kate Patty - Public Relations Manager

Transparent, vertically-integrated capabilities to transform legacy road and tow services and improve the customer experience at global scale

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