Agero Insights

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road following roadside events. We are obsessed with roadside needs, solutions, logistics, data – all of it.   Read Full Story

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy. The gig economy refers to the millions of workers who are employed full or part-time as independent contractors in everything from...   Read Full Story

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19 pandemic. Early adopters in the insurance space have found interesting and compelling use cases for this technology, including new models...   Read Full Story

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...   Read Full Story

As the country begins to take a collective sigh of relief in response to widely available COVID-19 vaccinations and eased lockdown restrictions, we are deeply grateful for our Service Providers who have never stopped hustling these past 18 months. They are first responders,...   Read Full Story

Our Recall Solutions platform, launched in February, 2021, builds on our decades of automotive experience to support customers through the entire recall process. With robust systems, algorithms and comprehensive data modelling, we set out to redefine the standard for agility,...   Read Full Story

For a motor club or roadside assistance company, dispatch and case management software is a truly critical enterprise-wide system, governing all operations, across all stakeholders. As business needs and both client and customer expectations evolve, it can be challenging to...   Read Full Story

Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs   Read Full Story

Tens of millions of cars move across American roadways every year. Of those millions of vehicle owners, roughly 1 in every 8 drivers has a tow event, according to our 2020 consumer benchmark research. Towing can come in a variety of shapes and sizes, ranging from transporting a...   Read Full Story

This post was a collaboration between Chetan Ghai – Business Leader, Insurance Roadside & Cathy Orrico – Chief Client Officer. Roadside is a complex business, but it doesn’t have to be complicated. With this guiding principle in mind, we are excited to announce a new era of...   Read Full Story