Agero Insights

Spoiler alert: it differs by region. At Agero, we are continuously learning from the more than ten million roadside events we help drivers with each year. We use the roughly 11TB of data generated from these incidents to inform the business decisions we make, the products we...   Read Full Story

EUGENE, Ore.-- Arcimoto, Inc.® (NASDAQ: FUV), makers of affordable, practical, and joyful pure electric vehicles for everyday commuters and fleets, today announced that it has launched nationwide roadside assistance for every Arcimoto vehicle through Agero, the leading driver...   Read Full Story

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks someone’s day off course. With Alternative Transportation, we help drivers get their day back on track, quickly and easily. While...   Read Full Story

Getaround is on a mission to empower people to carshare everywhere and improve cities by changingthe way cars are used. Through safe, reliable carsharing, they see an opportunity to reduce the cost of ownership. This innovative approach is powered by the Getaround Connect® and...   Read Full Story

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of leadership establishing and rethinking the roadside assistance industry, including a digital transformation focused on better serving...   Read Full Story

This post was a collaboration between Roschelle Lowe, Senior Product Manager, and Swathi Shenoy, Senior Product Analyst.   Read Full Story

In normal times, we use customer experience metrics like NPS to provide valuable insights into the performance of our products and services. A successful launch of a new feature might be measured by an improvement of just 1-2 points. And similarly, a small downward change in NPS...   Read Full Story

With electric vehicles poised to be the future of the automotive industry, we are leading the charge to develop solutions that solve critical pain points across the entire vehicle lifecycle of the next generation of cars and trucks. Even though battery-powered electric vehicles...   Read Full Story

This post was a collaboration between Petya Tomova - Associate Product Manager & Candy Boschard - Senior Product Manager. While managing an accident scene, an early response digital solution can help reduce cycle time and claims costs. A critical component of this process is...   Read Full Story

At Agero, our goal is to support our clients in providing the best service to their customers while driving higher recall completion rates. We regularly conduct research to stay up to speed with industry trends and explore ways to improve our products and services. We recently...   Read Full Story