May 27, 2020 | 5 min read

Root Insurance Extends Digital Business Model to Roadside Assistance with Agero, Powered by Swoop

Kate Patty - Lead, Network Engagement

Largest P&C InsureTech and B2B roadside services providers partner to deliver convenient, touchless emergency road support to policyholders   Read Full Story

May 27, 2020 | 2 min read

Root Insurance: Roadside for An Insurance Innovator

Steve Medeiros - VP, Insurance Market

Root Insurance, founded in 2015, set out to make car insurance fair. The status quo for car insurance rates, based on a driver’s age, vehicle and mileage, had remained largely unchanged since 1937. These demographic factors were based on the fundamental assumption that who the...   Read Full Story

May 18, 2020 | 3 min read

Agero VP Chris Richard Honored as Gold Stevie® Award Winner in 2020 American Business Awards®

Kate Patty - Lead, Network Engagement

Focus on people, technology, and process improvement delivers significant customer service results for leading driver assistance services provider   Read Full Story

May 14, 2020 | 5 min read

COVID-19 Is Accelerating Digital Usage. Roadside Is Ready.

Beth Davidson - Chief Marketing Officer

As the coronavirus pandemic creates disruptions across the United States, consumers of all ages are facing a new normal. With social distancing measures, widespread remote work, and shuttered stores and public institutions, the ways that Americans go about their lives is...   Read Full Story

May 12, 2020 | 4 min read

Tow Companies Are Changing Everything About EV Ownership with Limited-Time Free Mobile EV Charging

Kate Patty - Lead, Network Engagement

Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with SparkCharge Technology   Read Full Story

April 24, 2020 | 3 min read

Providing Roadside in a Pandemic

George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story

April 20, 2020 | 3 min read

Agero Wins 2020 Excellence in Customer Service Awards

Kate Patty - Lead, Network Engagement

Business Intelligence Group recognizes company in Executive of the Year and Team of the Year categories   Read Full Story

April 15, 2020 | 5 min read

Agero Delivers New End-to-End Digital Platform to Dramatically Streamline And Improve Accident Claims Management for Insurers

Kate Patty - Lead, Network Engagement

New capabilities, integrations with claims management vendor ecosystem saves insurers time and money, and reduces insureds’ frustration, across tens of thousands of annual accident tows   Read Full Story

March 13, 2020 | 3 min read

Managing Accident Claims Cost with Storage Fee Negotiation

Mubbin Rabbani - Senior Director of Product Management

Vehicle storage and the costs that accompany it are an inescapable reality for automotive insurers.Accident scene managementpartners with deep expertise and sophisticated technology can help improve FNOL time and improve the rate of vehicle recovery at the accident scene...   Read Full Story

March 12, 2020 | 3 min read

Agero Wins Bronze Stevie Award in 2020 Stevie Awards for Sales & Customer Service

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – March 12, 2020–Agero, a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year category...   Read Full Story