Posts about

Roadside

March 20, 2026 | 2 min read

Reliability by Design: Why We Invested in a Maps Failover Strategy

Juan Baurin - Vice President, Engineering

We support 30,000 events every day. These are 30,000 critical customer experiences across the world’s leading insurance and automotive brands—moments where drivers count on our systems to ensure they are safe, supported, and delighted.   Read Full Story

March 13, 2026 | 7 min read

Agero Enters into Agreement to Acquire Urgently, for $5.50 in Cash Per Share, Expanding Tech-Driven Roadside Assistance Across Automotive, Fleet, Rental, and Insurance Markets

Jeannine Booton - VP, Corporate Marketing

Acquisition combines Urgently and Agero’s industry-leading technology and scale to enhance experiences for automakers, insurers, mobility and service providers.   Read Full Story

March 10, 2026 | 5 min read

Moments That Matter: Winter Storm Fern Impact

Emily Littlejohn - Integrated Marketing Manager

When Winter Storm Fern swept across the country late January 2026, it brought more than just freezing temperatures and hazardous roads - it brought a massive surge in demand for roadside assistance. At Agero, we know that severe weather isn't just a dangerous inconvenience on...   Read Full Story

March 9, 2026 | 2 min read

The biggest company you’ve never heard of...and why that’s the point

Brooke Battista - Strategic Content Manager

“Brooke, you started your new job, where do you work?” “Agero!” *Cue Blank Stare* As a tail-end millennial, former New Yorker, and present Miamian, this highly-anticipated question is a haunting size-up. God forbid you say something uncool, like you work for IBM vs Coca...   Read Full Story

February 24, 2026 | 3 min read

KeyMe Locksmiths and Agero Team Up to Expand Vehicle Lockout Assistance Nationwide

Jeannine Booton - VP, Corporate Marketing

Hebron, KY & MEDFORD, Mass. — February 24, 2026 — KeyMe Locksmiths, a leading provider of local locksmith services and key duplication kiosks, today announced a new partnership with Agero, the leader in digital driver assistance services and software for the majority of...   Read Full Story

January 29, 2026 | 3 min read

Solving the Complexity Gap: Why Real Time Vehicle Information is the New Roadside Essential

Shana Cooper - Senior Director, Product Marketing

The automotive landscape has never been more complex. In 2025 alone, a surge of new and refreshed models pushed the global total to over 400 distinct light-duty models currently in operation.   Read Full Story

January 21, 2026 | 3 min read

Virginia Farm Bureau Insurance and Agero Unite

Jeannine Booton - VP, Corporate Marketing

Partnership brings Agero’s extensive service provider network, intelligent technology platform, and intuitive digital experiences to Farm Bureau members in Virginia.   Read Full Story

October 9, 2025 | 3 min read

Why Your Reimbursement Process Matters More Than You Think

Jesse Aronson - Product Marketing Specialist

Roadside reimbursements have long been a source of operational strain that can also create customer dissatisfaction. What should be a straightforward process is more often than not a manual, time-consuming procedure for agents and a source of frustration for customers. At...   Read Full Story

July 15, 2025 | 5 min read

Agero Helps Polestar Deliver Industry-Leading Roadside Assistance to EV Owners

Jeannine Booton - VP, Corporate Marketing

Ongoing partnership brings Agero’s sophisticated technology platform and depth of EV service experience to Polestar drivers across the U.S.   Read Full Story

October 24, 2024 | 3 min read

The Opportunities (and Potholes) from Roadside to Repair

Nathan Phillips - Product Marketing Manager

At Agero, we service over 30,000 roadside events everyday. About 40% of these are simple roadside events, like a flat tire or a battery jump. However, the majority of events require a tow, most commonly caused by a mechanical breakdown and likely requiring repair, which...   Read Full Story